A: To secure your date, we require a signed contract and a 50% deposit, determined by your estimated adult (21+) headcount, and service package. The retainer is non-refundable, as it reflects our commitment to reserving your date and involves turning away other inquiries for the same time frame.

A: At The Proper Pour Co., we operate as a dry hire service, meaning we cannot sell alcohol directly to our clients due to Illinois state regulations. However, this can lead to substantial savings by allowing you to purchase alcohol independently. While we can't supply the alcohol, we provide everything else to ensure your event runs smoothly. Our mobile bar service includes professional bartenders, disposable drinkware, mixers, garnishes, and all necessary bar tools and equipment. We will have an in-depth menu meeting to help determine the quantity of each item you need to purchase for your event. If you need recommendations for purchasing alcohol or have any other questions, we're here to help!

A: To set up The Proper Pour Co.'s mobile bar service, a few specific requirements need to be met. For Trailer Swift, our mobile bar trailer, we need a flat ground surface that provides adequate access for us to back up and pull out the trailer comfortably. For our Satellite bar, the setup is quite straightforward—just inform us where you would like it to be placed, and our team will handle the rest. Additionally, the mobile bar does require access to a 110V power hookup. If there's no power access on-site, please let us know in advance so we can make the necessary arrangements. This ensures that everything runs smoothly and your event gets the top-notch service it deserves from Southern Illinois' premier mobile bar service.

A: Yes, at The Proper Pour Co., all our bartenders are BASSET certified, ensuring they are trained to serve alcohol responsibly and handle any situation that may arise during your event. Additionally, we are fully insured with both general liability and liquor liability coverage. We can provide copies of our insurance for your peace of mind. We also request that all clients provide proof of host liquor liability. This comprehensive approach ensures that both our team and your event are adequately protected.

A: The Proper Pour Co. serves a diverse array of events, ensuring each gathering is paired with exceptional cocktails and professional service. Our mobile bar service is available for weddings, corporate events, birthday parties, and virtually any type of gathering. We believe that great cocktails are essential for enhancing any celebration, making each one memorable and enjoyable. Whether you're hosting an intimate gathering or a large-scale event, The Proper Pour Co. is dedicated to elevating your occasion with our specialized services.

A: The Proper Pour Co. accepts a variety of payment methods including credit cards, PayPal, Google Pay, Apple Pay, and offline payments. Please be aware that a 3.5% convenience surcharge applies to all electronic payments. However, if you choose to pay by check or cash, this surcharge will be waived.

A: Absolutely! The Proper Pour Co. can provide services for both outdoor and indoor events. With the right venue, our trailer can be wheeled indoors. Additionally, we have a satellite stand-alone bar that can be set up in any indoor location, ensuring flexibility and convenience for your event.

A: Certainly! Our package collection is designed for larger-scale events, catering to the average needs of the masses. However, upon request, we can tailor a custom package to perfectly suit your specific needs.

A: In the event of rain, The Proper Pour Co. requires overhead coverage to ensure the bar service can continue smoothly. We will work closely with you to develop a contingency plan for inclement weather, ensuring your event remains enjoyable regardless of the weather conditions.

A: The use of a tip jar is entirely up to you. We can display a tip jar along with the base 10% gratuity on your bill. If you prefer to add an additional staff gratuity totaling 25%, we will forgo the tip jar. This allows you to choose the tipping method that best suits your event and preferences.

A: We acknowledge that not every adult attendee at your event may choose to consume alcoholic beverages. We will discuss with you what number makes the most sense based on your event and projected total headcount.

A: You may cancel your booking within the first 48 hours and receive a full refund on the retainer. After this period, no refunds will be issued. In the event of a postponement, you can apply the retainer to another event within 12 months of the original date, subject to availability. A subcontract will be generated to document the date change.

A: Expect our bartenders to always look sharp and professional. They'll be dressed in clean, attire from head to toe, ensuring a polished and uniform appearance throughout your event. Our commitment to excellence extends to every detail, including the presentation of our team.

A: Certainly. Complimentary travel is provided within a 30-mile radius from our base in Du Quoin, IL. For destinations beyond this range, travel fees apply, covering mileage and potential accommodations depending on the event's distance.

A: No, we will always leave the designated area tidy like we found it. Maybe even better 😎

We are not responsible for messes made outside of the bar area.

A: The Proper Pour Co. has had the pleasure of working with almost every venue in Southern Illinois, building incredible relationships with their owners and staff. We love helping coordinate wedding logistics with them – they feel like an extension of our family! Here are some of our regularly partnered venues: - 61 Venue - Marion, IL - Dragonfly Wedding Venue - Herrin, IL - Du Quoin State Fairground Exhibition Hall - Du Quoin, IL - Eagles Nest at the Lake - West Frankfort, IL - Historic Bell Hill - Cobden, IL - Knollcrest - Burfordville, MO - Magnolia Woods Wedding Venue - Thompsonville, IL - Moonlight Pine Wedding Barn & Event Venue - Marion, IL - Pine Manor Estates - Carbondale, IL - Rose House - Du Quoin, IL - St. Stephen's on the Hill - Eldorado, IL - Sweet Magnolia Wedding Venue - Marion, IL - The Flower Barn by Shawnee Stems - Creal Springs, IL - The Venue by Bloom Ridge Farm - Alto Pass, IL - White Pines Event Center - Carterville, IL We've also had the honor of being a part of many at-home/private property events! We're always excited to add new venues to this list and form new relationships. If you're considering a venue not listed here, please reach out! We're happy to collaborate with both you and the venue's staff to ensure everything is perfect for your big day.